Privacy policy

Qevoria ("we", "us", or "our") operates the website https://qevoria.com (the "Service").

This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our Service, you agree to the collection and use of your data in accordance with this policy.

1. Definitions

Service
The Service refers to the https://qevoria.com website operated by Qevoria.

Personal Data
Personal Data means any information relating to an identifiable individual, such as name, email address, postal address, or other details.

Usage Data
Usage Data refers to information collected automatically from your interaction with our website, such as your IP address, browser type, pages visited, and time spent on each page.

Cookies
Cookies are small text files stored on your device to enhance your browsing experience and help us analyze web traffic.

Data Controller
As the Data Controller, Qevoria determines how and why your personal information is processed.

Data Processor (or Service Provider)
A Data Processor is any third party that processes data on behalf of Qevoria, such as payment gateways or analytics providers.

Data Subject (or User)
You, as the visitor or customer, are the Data Subject whose personal data is being collected.

2. Information We Collect

We collect several types of data to improve our Service:

a. Personal Data

We may collect the following information from you:

Name and contact details (email, phone number, address)

Billing and shipping address

Payment information (handled securely by our payment processors)

Cookies and usage information

You may also receive updates or promotional emails from us. You can unsubscribe from marketing communications at any time.

b. Usage Data

When you visit our website, we automatically collect:

Your IP address

Browser type and version

Pages you visit and how long you stay

Date, time, and device information

3. Tracking & Cookies

We use cookies and similar tracking technologies to monitor site activity and store information such as user preferences and session data.

Types of cookies used:

Session Cookies: Necessary for website functionality.

Preference Cookies: Remember your settings and choices.

Security Cookies: Used for authentication and data protection.

You can choose to block cookies in your browser settings, but some features of the website may not function properly.

4. How We Use Your Data

Qevoria uses collected data to:

Provide and maintain our website and services

Improve customer support and experience

Process payments and manage orders

Notify you of updates or important changes

Send promotional or informational content (you can opt out anytime)

Ensure website security and detect fraudulent activity

5. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), Qevoria processes your Personal Data under the following bases:

Your consent

Performance of a contract with you

Compliance with legal obligations

Legitimate business interests

Payment and fraud prevention

6. Data Retention

We retain your data only for as long as necessary to fulfill the purposes stated in this policy, or as required by law.
Usage data may be stored for a shorter period unless it is needed to enhance security or site performance.

7. Data Transfers

Your information may be stored and processed in countries other than your own, including the United States, where data protection laws may differ.
By using our website, you consent to the transfer and processing of your information in these locations.

8. Disclosure of Data

We may disclose your data when necessary to:

Comply with legal obligations

Protect the rights or property of Qevoria

Prevent or investigate possible wrongdoing

Ensure user or public safety

9. Security of Data

We use industry-standard security measures to protect your data. However, please note that no method of online transmission is 100% secure.

10. Your Data Protection Rights (EEA)

If you are an EEA resident, you have the following rights:

Access your data

Request correction or deletion

Restrict processing

Object to processing

Request data portability

Withdraw consent at any time

To exercise these rights, contact us at help@qevoria.com
You also have the right to lodge a complaint with your local data protection authority.

11. Service Providers

We may engage trusted third-party companies to perform functions such as:

Website analytics

Payment processing

Marketing or remarketing services

These providers have access to your information only to perform their specific tasks and are required to maintain confidentiality.

12. Analytics and Advertising

Google Analytics

We use Google Analytics to understand how users interact with our site.
You can learn more and opt out at: https://tools.google.com/dlpage/gaoptout

Remarketing

We may use Google Ads or Meta (Facebook) remarketing services to display ads to previous visitors.
You can adjust your ad settings here:

Google Ads: https://www.google.com/settings/ads

Facebook Ads: https://www.facebook.com/help/568137493302217

13. Payments

We use secure third-party payment processors such as Stripe to handle payments.
We do not store or collect your credit card information.
For Stripe’s Privacy Policy, visit: https://stripe.com/us/privacy

14. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these websites.
Please review their Privacy Policies before providing any personal information.

15. Children's Privacy

Our Service is not directed to anyone under 18 years old, and we do not knowingly collect data from minors.
If you believe a child has submitted personal information, contact us immediately at help@qevoria.com to have it removed.

16. Changes to This Policy

We may update this Privacy Policy periodically.
We will post the new version on this page and update the "Last Updated" date above.
Please review it regularly for changes.

17. Contact Us

If you have any questions about this Privacy Policy, you can reach us at:

📧 Email: help@qevoria.com
🌐 Website: https://qevoria.com